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an hour ago - last edited an hour ago
Hello,
I need to dynamically set the "To" person in an email and I can't figure out how to do that from Flow Designer. In my situation, it's a bit complicated.
My business requirement is to find inactive users based on a time period. The liaisons (yes, plural) for the department are to be notified of the inactivity. All of the inactive users are captured in a .xlsx spreadsheet that is attached to the RITM. The liaisons do not have access to the RITM, they are not ITIL fulfillers.
I am able to get the liaisons' sys_id into an array and I confirmed the array worked with a Send Email action. However, I can't use Send Email because of the attachment, I have to use Send Notification. But, Send Notification action doesn't have an option for me to say who it goes to dynamically. Does anyone know how I can combine a dynamic "To" receiver with the attachment in the email using Flow Designer?
Solved! Go to Solution.
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an hour ago
Try creating notification event triggered and use the fire event action to send parameters dynamically.
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an hour ago
Try creating notification event triggered and use the fire event action to send parameters dynamically.
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53m ago