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How to dynamically add the "To" person in a Send Notification action in Flow Designer?

gjz
Mega Sage

Hello,

I need to dynamically set the "To" person in an email and I can't figure out how to do that from Flow Designer. In my situation, it's a bit complicated.

 

My business requirement is to find inactive users based on a time period.  The liaisons (yes, plural) for the department are to be notified of the inactivity.  All of the inactive users are captured in a .xlsx spreadsheet that is attached to the RITM.  The liaisons do not have access to the RITM, they are not ITIL fulfillers.

 

I am able to get the liaisons' sys_id into an array and I confirmed the array worked with a Send Email action.  However, I can't use Send Email because of the attachment, I have to use Send Notification.  But, Send Notification action doesn't have an option for me to say who it goes to dynamically.  Does anyone know how I can combine a dynamic "To" receiver with the attachment in the email using Flow Designer?

1 ACCEPTED SOLUTION

Vivek91
Tera Expert

Try creating notification event triggered and use the fire event action to send parameters dynamically. 

Vivek91_0-1758924535319.png

 

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2 REPLIES 2

Vivek91
Tera Expert

Try creating notification event triggered and use the fire event action to send parameters dynamically. 

Vivek91_0-1758924535319.png

 

gjz
Mega Sage

@Vivek91  - I did manage to figure it out before I read your answer, but it was what I needed.