Portal Access

siva91
Tera Contributor

Hi All,

 

I need to know if there is way to restrict a portal to certain group of member (like using user criteria or role). I couldnt see any roles field or can read, cannot read fields on portal page at the backend. So, how can I restrict the portal to specific group?

 

I have 2 set of members who should be able to access the 2 different portal but cannot access the one another.

 

 

Thanks in Advance!

 

#ESC #portal #pages 

4 REPLIES 4

Vasu ch
Kilo Sage

Hi @siva91 

Check this link once. It may be helpful https://docs.servicenow.com/csh?topicname=user-criteria.html&version=latest

 

Regards,

Vasu Ch

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @siva91 

User criteria for Service Portal

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi Atulya,

 

I can use these for pages and widgets, where as can I have any other solution that I can add the user criteria to portal itself instead of pages.

 

Thanks for your reply.

Hi @siva91 

 

Have a look here:

page security setting is worth trying. I have never tried it for a scoped app but worth a shot:

 

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/build/service-portal/concept/c_P... 

https://www.servicenow.com/community/now-platform-forum/restrict-entire-service-portal-to-selected-u...

 

https://www.servicenow.com/community/itsm-forum/restrict-access-to-portal/td-p/479611

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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