Possible to move Related Articles for a Catalog Item in Employee Center to the right side of the screen?

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02-09-2022 11:12 AM
I have a requirement to move the "Related Articles" widget from below a catalog item in Employee Center to the right section of the screen under the "Submit" button similar to the attached image. Looking for some guidance on how to accomplish, if possible.
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Multiple Versions
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Service Portal

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02-10-2022 12:29 AM
Hello
Follow below steps and see if you can achieve this.
1) Identify page there in screenshot, you can check in URL , example I'm on community_question page now so same way find yours.
https://community.servicenow.com/community?id=community_question
2) Click on 'service portal configuration' from left navigation bar.
3) Click on 'Designer'
4) Select portal home page, like as of now my homepage is 'community' as I see in URL.
5) Once done, select page as it is 'community_question' in my case.
6) Open and see widgets placed in containers like below so move your KB article widget from below to right side, if not able to move then add container on right side then move the widget. Hope that helps and mark my answer as correct or hit like based on impact.
Regards,
Musab

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02-13-2022 06:18 AM
Thank Musab - The issue I have is I'm trying to put Related Knowledge which is currently on sc_cat_item page to the right side of the screen under the ordering/shopping cart widget, which is not part of the sc_cat_item page. So, editing the page itself will not get the desired outcome.
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09-02-2024 10:20 AM
Hi, @Brian Bouchard, I have the same problem, did you find the solution?, thank you
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05-30-2025 06:13 AM
did you find a solution ? I am stuck with same issue. Need to move the related article below submit button