Printing the Knowledge Base

[mcarpenter]

Hi All:

Is there a way to print all of the articles in a Knowledge Base into "Word-like" documents?   We have a requirement to make a physical runbook out of a KBase and I'd hate to do it one by one if there is an easier way.

[pareshwagh]

One option would be to go to Knowledge > Articles > Published, right click on one of the list columns to get the context menu and select Export > PDF > Detailed Portrait. This will generate a pdf file containing both the list of articles and the contents of each article in the list.

Hope that helps.

PS: Please hit "Correct", "Helpful" or "Like" depending on the impact of the response.

[shloke04]

Hi,

You can do this by selecting the knowledge Article and then select the Print Option from the Gear Menu as shown below:

In UI 16:

In UI 15:

The other Option would be to Right Click on the Header of the Knowledge Article and then select "Export-->PDF" and then you can print your articles into physical copy as required. Please see the screen shot below:

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke

[shloke04]

Hi,

Did you got a chance to Test the Solution provided for your query.

If your query is Resolved, Please mark the answer as correct so that the thread can be removed from the Unanswered list.

Regards,

Shloke