Hello, I am using integration hub for ServiceNow Jira integration. I need to updated both additional comments and worknotes from ServiceNow in Jira Comments. I have create 2 actions for :1. Add additional comments : Here I am passing the defect numbe...
Looking to build a bridge between two perspectives, while still doing the right thing for the organization, and moving forward correctly to the future (SN technical debt)- Our organization does not "sell", and we are an ITIL based organization. Team ...
Create a new catalog itemFields-1) requestor -reference (requestor should be auto populated with login user)2)groups access- list (requestor can select max 5 groups)3) due date (Due date should be auto populated with adding 5 days from now)4)justific...
Hi There, I am implementing encryption in servicenow and want to the difference between Symmetric and Asymmetric encryption, which one is more secure and reliable. which i should should use for my encryption.
HelloI hope help can be provided. A while back, I discovered documentation that provided a visual of the 'Create Contact' catalog item found in the CSM catalog. Unfortunately, I don't remember where I found that information and really need it right...
Hi Community members, We have created a catalog item and attached an execution plan to it and execution plan is on sc_task table and having 4 records to opened when catalog item is submitted .However, when catalog item is submitted, we are able to s...
Hi,Is there an easy way to export a update set with many different customer updates attached to it, to an xml file. Then to import the update set with changes to another instance, to get the updates onto this instance. (without using update sources)....
Hello, I have a doubt in Document management cycle, i have a query while delivering a demo that instead of using comments. Scenario : While creating a policy, it needs to be reviewed by multiple stakeholders and to be approve by multiple stakeholders...
Hi, How do I send a contract out for approval? I have filled in all the relevant details however I cant send it for approval.
Hi, I can see that a label's hint is different in Workspace and in core with a selected language (we have translations but its not the problem now).The problem is I cant find where the original hint text have been configured for workspace. I see that...
Hi,I've created this 'cart' menu in the employee center header. When we will add any item in the cart it should reflect with number. For instance, i added two items in the cart, 2 number should be reflected with the cart menu just like its shown in t...
Hi,I want to add more items in the quick link section. I tried with its widget but widget is read only and not working. How can i do this?
Does anyone know what the sys_attachment_doc table is used for or how it goes with sys_attachment table?
When working with integrations in ServiceNow, you may need to make asynchronous calls to third-party REST APIs. Asynchronous calls allow the system to process other tasks while waiting for the API response, improving performance and user experience. ...
Looking for help configuring Inbound Action to only run when email is received via specific POP3 account. We have 2 departments that have Inbound Actions currently going through same POP3 account. When customers email both departments, Inbound Actio...
