Hi everyone, I'm working on creating a knowledge article derived from a Problem record. My goal is to include text from specific fields of the Problem record, such as cause notes, workaround notes, and fix points. While I know how to automatically ge...
Hi How to allow .CSR file extension types as an attachment.We see the glide.attachment.extensions property is set to blank value which states that all the attachment types are allowed. Please help!
So, I'm really spinning my wheels trying to figure this out, so now I'm here hoping someone can give me some ideas of where to go from here. I admit, I'm not great at navigating my way through ServiceNow and have a hard time finding anything so "Serv...
Hi @David and @Dan Bruhn, I am trying to post my question but it is not getting approved. Could you please do the needful on high priority.
Hi, I am trying to figure out how to search in my *Select project(s) without adding the asterisk wildcard. Essentially when I search with an (*)spaces it will populate Cisco Spaces. I want to be able to search without having to add the asterisk. Not...
Hello all, During servicenow upgrades MID server failed to upgrade stating "Interactive authentication required" error because of missing permission(s)." in the wrapper log. Concerned with this, is my query below In order to access MID server host f...
Hi Folks, I need urgent help on below.I have a requirement to cerate new ui action "Create Problem" in interaction record on SOW. It should be placed below "Create Change".
Hello friends, I went through out all advices but nothing worked for me.I need simply create modal window with prefilled document_id field "feature".My code look like this, but not working. If you have any help, it is very appreciated.Thank you.
Hi As approval history is shown on the RITM I would like to show the same on the Portal. How that to be done It shows just as below in the portal approval form
Hello Experts,I have a requirement to create a report that displays the most recent date a service was requested for each item in our service catalog. So the desired end result would display the list of catalog items (sc_cat_item) with the most recen...
Hi, I have a requirement where I had to add 3 custom fonts in the HTML field drop-down. I have added the fonts in the system property and it is visible in the fulfiller view. But in the workspace when I click on compose email, the newly added fonts a...
Hi @David and @Dan Bruhn , Please help me to get my post approve, When i am posting my question it is taking almost 1 day time to get it approved.
Hello expert, There's a dropdown list for created in search criteria page. Is it possible to add my customizing option? Thank you!
When problem is marked as closed then all open tasks are getting auto canceled. I want to restrict auto closer of task as well as problem if there is any open task associated with.
Has anyone configured a custom SMTP/POP3 email server instead of using the out-of-the-box (OOB) ServiceNow-provided option?If so, please share any challenges you foresee with inbound email actions, troubleshooting, or availability.Additionally, are t...
