Private Task to be accessible to Assign User

Sarah Austria
Giga Guru

How to make the PTask be accessible to assigned_to user without the need to promote as a member of the dashboard.

So for example, x user assigned the task card to y user without making the y user [or assignee] as a member of the task board of x user. Once an email notification received by the Assignee that a task has been assigned. The assignee should be able to access the card from the link in the email or by looking the ptask number in the global search.

3 REPLIES 3

sachin_namjoshi
Kilo Patron
Kilo Patron

PTasks are maintained in vtb_task table.

ITIL users can work on private tasks OOB.

 

Assigned to users can open list of using vtb_task.LIST in their navigator and work on these tasks.

 

Regards,

Sachin

 

 

priya149
Mega Contributor

I am having the same query. did you find solution for that?

Also when private task is created from checklist there is no option to see it again?

Amend this 4 acl's like this.

 

  • ACL = vtb_task (read) - answer = VTBTaskSecurity.canRead(current.sys_id)||current.assigned_to == gs.getUserID();
  • ACL = vtb_task (write) - answer = VTBTaskSecurity.canWrite(current.sys_id)||current.assigned_to == gs.getUserID();
  • ACL = vtb_task.* (read) - answer = VTBTaskSecurity.canRead(current.sys_id)||current.assigned_to == gs.getUserID();
  • ACL = vtb_task.* (write) - answer = VTBTaskSecurity.canWrite(current.sys_id)||current.assigned_to == gs.getUserID();