Trigger notification if the approval is not acknowledge after 7 days of creation of approval and cancel the approval if not acknowledged for 15 days of creation

[Vidya Shree]

Hi All,

Can someone help how i can Trigger notification if the approval is not acknowledge after 7 days of creation of approval and cancel the approval if not acknowledged for 15 days of creation?

[Abhijit4]

Before triggering approval, parallelly you can also add timer for 7 days and then trigger notification. Append one more timer after notification for 8 more days and cancel the approval.

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Regards,
Abhijit
Community Rising Star 2022

[palanikumar]

Hi,

Create a Schedule Job that runs every day. Within the job check the approvals pending for more than 7 day. Send notification for all the records

Create another schedule Job that run every day. Within the job check the approvals pending for more than 15 days. Cancel them.

You can also create Flow and schedule them if you are comfortable in flow designer

Thank you,

Palani

[Vidya Shree · Accepted solution]

Hi All,

I was able to implement this requirement by using "Wait for Condition" action in flow designer where I can give conditions to wait till the approval is either approved or rejected and provide the duration till when it has to wait for the acknowledgment by setting "Enable timeout" to true.

[jyothi4]

Hello @Vidya Shree ,

Could you please post the script