Public ip of personal dev instance

Arpit Modi1 · ‎01-29-2020

I am doing a POC on my personal dev instance to integrate a third party application. The SOAP apis of third party application are being used. However when i am calling them from instance, the request is getting blocked.

As per the third party app manager, they are asking for public ip of our instance so that ip can be white-listed and will not be blocked further.

I know for any authorized Servicenow Instance(other than PDI), we can get public ip via HI portal. But how to get this information for PDI. I also want to know if this public ip will remain same or keeps changing.

Lucas Vieites · ‎02-05-2020

Hi Arpit,

customers have access to that information via our Service Portal (see: KB0550613 - Identifying and Enabling IP address restrictions - login required). In the case of personal developer instances, I'd recommend asking this specific question in the "Instance Help" forum.

Maybe there's also information in the Developer FAQ.

I hope this helps you further.

Lucas Vieites

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Harsh Vardhan · ‎01-29-2020

check stats.do page , there you will find ip address.

Harsh Vardhan · ‎01-29-2020

write stats.do in application nav >> hit enter you will see the page.

screenshot for reference.

Arpit Modi1 · ‎01-29-2020

This is the private ip of the servicenow node from which my instance is connected.

Harsh Vardhan · ‎01-30-2020

did you try to ping the service-now instance using command ? see if its giving you public ip or not.

i am not sure but give a try.