Why process flow formatter is not appear on my form design?
Process flow formatter plugin also installed. So, what is the reason that why process flow formatter is not at form design or form layout ?
Forum Posts
Why is the value not reflected in my list view for my referenced field?
Hello, I was testing if I could put a custom column in sys_approval table to put for information for my knowledge article that is approve. So I created a new dictionary record on sys_approval table as reference type referencing knowledge. But did I ...
Resolved! Ref qualifier dictionary entry + parent tables
Hello community! I've got a custom table with a reference to Table (sys_db_object) and a reference to Field (sys_dictionary). The reference to Field (sys_dictionary) has a ref. qualifier like: javascript:"active=true^name="+current.u_table.name.getV...
Resolved! Microsoft Teams Spoke in Integration Hub
We have the Microsoft Teams Spoke configured to post Incident details to a MS Team Channel using a webhook. There is an option (Override Default Fields) in the Spoke to change the fields that are displayed on the Channel. https://docs.servicenow.com/...
how to populate the requested for name in the catalog task.
Hi All, task.u_requested_for = current.u_requested_for; I tries with this code but it is not working.
Abort the execution in business rule and refresh the record
How to refresh the current record with values stored in the database after abort action? gs.addErrorMessage('You are not allowed save the record.'); current.setAbortAction(true); action.setRedirect(current); above code is aborting the execution but n...
How to show RITM Approvals on Service portal
We would like to show whom the approval is currently Pending for an RITM on Service Portal similar to ITIL view as below. please suggest how this can be shown on Service portal as well.
Resolved! Why we extend table?
Hello Community, I'm not clear about why we extend the table. Even if we insert records in the child table it gets populated in the base table. please help me to get out of it. Thanks In Advance!
How to access Snow certificates if we dont have acces to emails?
I have left my previous organization where i had completed CSA and CAD certification. Now i want to move those certification to my personal ID. I know the password of Developer site but when i try to access certificates its asking for Authentication ...
Resolved! Hw to set an Incident as a Parent incident Using Script?
I want to create a UI action button to create a new child incident with the current incident as a parent.
admin@example.com, hradmin@example.com
Hi, I have a question about these IDs(admin@example.com, hradmin@example.com). I understand these comes with the instance as default. I initially thought these are test data and need to be deleted once the instance is set properly with respective use...
Resolved! Why my CMDB Query Builder result always shows upto 10,100+ records only?
Dear Experts, Need your kind advice on this. Using Query Builder, I am trying to develop a query that will show all Database Instance and its related Server. I have around 50K db instance records but when relating to Server (which also has 50K recor...
Resolved! Remove play/pause carousel button on Announcements widget
Hello there - I am trying to remove the play/pause carousel button on our Announcements portal page and revert the announcement page back to auto-play. Is this via the 'Announcements (CD)' or 'Announcements' widget & unsure where in the widget record...
Following an instance scan unsure how to resolve some of the issues
Following an instance security scan got these two recommendations.1. Record producers should be assigned appropriate role, record producer script should secure GlideRecord and/or GlideSystem API calls.2. All inbound actions should have roles mentione...
Create incident from knowledge article with specific feilds passed to the incident
Hey I'm looking for a little more information to help me get started with what I'd like to do. Situation: recreating our knowledge base in ServiceNow moving from one note. I figured out how to set up article templates which is great however I feel ...
