Pushing variables from a form into a record producer through workflow

Derek10
Tera Expert

I have a recent ask and I'm fairly sure it is possible, but we still have <6 months of active SN experience under our belt.

 

I'm looking to see what I have to do to do the following:

 

Catalog request form to ask variables -   after approval - I want to push the variables into a record producer. As this is for demand management, I tried adding a workflow activity to it, and it totally bypasses it. So I have to make a catalog form first to handle approvals.

 

I'm looking to see how I can push the variables from catalog item into a record producer. A easy example would be welcome.

 

Form - User name-

Form Department

(various approvals)

 

Push to record producer after approvals.

 

Just looking to see where\how to start.

 

 

In addition, when a new demand is created there are no notifications sent out to demand managers. I am assuming I will need to create an event and related notification?

 

Thanks!

15 REPLIES 15

Derek10
Tera Expert

It looks like you are correct, the workflow is set to run of sc_catalog, including the subflow, I'll have to copy the flows and adjust them for the demand table. I'll update my results here.


did you get the approvals working on the demand table?


I thought i had updated my results, whoops!



Yes I was able to do NLM manager for any submission to the demand table, based on requestor\caller.   Whether it be from a record producer, or a UI action to turn an incident into a demand.


Thanks for the replay Derek...I do have one question...what is NLM manager?  


Sorry, NLM - next level manager.