Hello , I would like to put conditions that if user source is ppm_source those user only visible in the resource drop down list ? could you please guide what should I do ? currently it extract the all users from the sys_user table when I type Geert ...
Hello, I'm writing an KB article in ServiceNow and I have a question. I noticed when you have a multi-level list, there's a large gap between levels. Can I remove the spacing? I can only do basic HTML code. I don't have access to the website's style...
Hi, I've a issue in Before BR.current.setAbortAction(true) is not working. Suppose on incident i've created a befor br when incident state changes new to in progress then setabortaction will work. But when state changes new to inprogress it remains o...
Hi Team,I need the ServiceNow Upgrade process document with a screen-by-screen, if anyone has please share.Thanks,Sairam C.
Hello all, Our SN instance is running into an occasional issue where the SG-SCCM Computer Identity data source pulls a significantly smaller number of records compared to normal during its daily scheduled runs.For example, within the Concurrent Impor...
Hello guys!I want to send an adaptive card via webhook to a Teams chat whenever a record is created with certain conditions using Flow Designer's teams action "Post a Message".The problem is that in the Message field, I'm not able to send a JSON obje...
Hello all,I have a requirement where I have a parent child relationship in a table (say 'xyz' table) and I want to give a list type field in another table referencing to this xyz table where user can multi-select the records. Is there a way where we ...
Currently have some records in the exam instance what is the approach to deleting or modifying the records. All Actions are all greyed out. searching the web for "ServiceNow Exam...." doesn't help
Hi all, I need some help with AI Search, I'm trying to index external content into AI Search by using External Content Ingestion API. I've creatd external content schema table following below document. https://docs.servicenow.com/en-US/bundle/sandieg...
Anyone have any idea why it doesn't let me in the vendor workspace? I created this role to give users basic read access to vendors but it doesn't let me in.
Hi Experts,We have a requirement to get approvals based on the location selected on the form. We have two variables "Moving From" and "Moving To" Both are reference variables to the "cmn_location" table. So, based on the location selected in these tw...
How many minimum development instances(Not Test & Production) are required to set up Team Development
Hi,I'm having troubles getting a mutual auth SOAP message up and running. I have succeeded in using the same certificate locally with SoapUI but it won't work in ServiceNow. I have done the following:Uploaded PEM certificateUploaded JKS keystoreCreat...
i need to replace double quotes with "\ when sending REST message. but when used below replace method, the final output which user receives in email is coming as "Testing double quotes" first in WF : i am setting sub value and using the bel...
Is there any way to restrict users from seeing this value? So ideally only vendor managers can see it and not others
