Record count not matching with Servicenow while fetching using API

[Shivani29]

Hi All,

I am trying to fetch record count from ServiceNow via Postman using table API but the record count is not matching.

Table: cmdb_ci

API: /api/now/table/cmdb_ci?sysparm_count=true

Count in ServiceNow: 1125994

Count in Postman: 11259877

Table: incident

API: api/now/table/incident?sysparm_count=true

Count in ServiceNow: 48913

Count in Postman: 49680

Using OAuth2.0

Could anyone of you please help me to solve this issue.

Regards,

Shivani

[Ankur Bawiskar]

@Shivani29 

when admin visits that table list in native how many records are seen?