record producer items are not clickable/opening under my favourite mobile

[Rash234]

Hi Team

Any idea if from now-mobile, from my favourite section, am unable to click any record producer items. But at same am able to click/opn other catalogs.. appreciate need any inputs on this please!

[Madhan somesh]

Hi @Rash234 ,

Could you please elaborate on your question a little more?

Adding screenshots of what you're trying to achieve will be more helpful.

Please mark it as "Accept as Solution" and " Helpful. if this solution helped you.

Thanks & Regards,
Madhan Somesh.

[Rash234]

If we mark any record producer item like crete incident as favorite in nowmobile, then from my favorite we are able to see that but could not able to click it proceed from my favorite

[Madhan somesh]

Hi @Rash234 ,

Got it. let me check & get back to you.

[Madhan somesh]

Hi @Rash234 ,

When I tried adding favorite after opening a record producer in my PDI it is getting shown in the home page under My favorites UI section.

Please find the attached screenshots for your reference & they are redirecting to the form as well.

This is an OOB functionality & if this isn't working for you please share a Screenshot of the issue you're facing so that I can help you further.

Please mark it as "Accept as Solution" and " Helpful. if this solution helped you.

Thanks & Regards,
Madhan Somesh.