Referencing image attachments in wiki Knowledge articles

[adamr]

Can anyone tell me whether it is possible to use wiki markup to reference images attached to a KM article?

Use case - I'd like to simplify some of the formatting of our KB articles by limiting options to those available through wiki (as opposed to HTML, which causes inconsistencies.

There is no specific reference to this in the ServiceNow Help article: Wiki Fields - ServiceNow Wiki

When I add the following to a wiki article:

To reset your Oracle password, go to the Oracle Login page and click "Login Assistance"

[[image:OracleLogin.png]]

Fill in the "User Name" field and click on "Forgot Password" OR fill in the "Email" field and click on "Forgot User Name".

[[image: OracleForgotPwd.png]]

Please Note, an email will be sent

This is the result:

Thanks in advance for your help!

AdamR

[toddjohnson]

Hi Adam,

Did you ever figure out how to do this? Thanks!

[Eric Viets]

There currently is no way to use image attachments on a Wiki KB article (however, you can in an HTML KB article).

Please request an enhancement to allow image attachments for Wiki KB articles!!!

In the meantime, images can be shown on Wiki KB articles if the image is in the image database.

Supported wiki tags (Jakarta) -- [[image:<filename.ext>]]

Storing images in the database (Jakarta)

We too want to use attached images because of the abundance of users we have writing articles and we don't want them to accidentally overwrite an image (or widely-used icon) which would then reflect in other articles.   (We're toying around with the idea of restricting an image upload if the filename attempting to be uploaded already exists; but, that means image database clutter as images are revised and new versions are uploaded - and old versions never reused. Additionally, it requires conformity to a naming standard for images which people need to conform to perfectly [and we know how well people do that!]).

Again, please request an enhancement to allow image attachments for Wiki KB articles!!!

[Martijn Odijk]

[[image: OracleForgotPwd.png]] will only work if the image is store in the Images table (System UI > Images)

[peytonbotik]

Did a enhancement request ever get created for this? I would love to be able to reference images in wikitext that are attachments rather than having to put my images in the Images table.