Regarding MIMP stakeholder communication plan

[prasannachepuri]

In MIMP, Hourly Update notifications to stake holders are being sent as separate emails currently, but I want to  sent as single mail thread from start to end. How should I configure this.

[Dr Atul G- LNG · Accepted solution]

Hi @prasannachepuri 

In this case, first, you need to remove or deactivate the OOTB (Out of the Box) notification, which could be causing the issue. Second, you would need to run a loop to get all updates from start to end, capture them in chronological order, and then send the email.

However, I recommend not going down that route. It’s better to delay the notification timing and send it at regular intervals instead.

[prasannachepuri]

Hi @Atul Gupta ,

Business want to send emails in loop, in communication plan, we are using Email client script, not notification, so how can I configure, so that they can send mails in loop.

[Dr Atul G- LNG]

Hi @prasannachepuri 

I don't think this is an easy or quick solution, because you’re using the email client. Even if we define the template, the issue is that we would need to read all the logs for the incident, then add them to the email client and send it, which requires a lot of customization. Practically, this isn’t a feasible solution. It’s better to use and educate users on the out-of-the-box MIM notifications.