Report on serviceNow

[kaviya s]

I have 2 reports using the alm_license table to report on Microsoft Reserved license entitlement - Microsoft True Up Cost and Microsoft Reservations.

Microsoft True Up Cost is a sum of the total cost of the Reserve Entitlement which shows to be £570,890.07

Microsoft Reservations is a list of the Reserve Entitlements which when you Sum the total cost comes to £555,074.50

The £555,074.50 is the correct figure as this is verified by our Microsoft Partner, can you help me understand why the Microsoft True Up Cost report is not showing the correct figure

Please anyone help me to out of this issue.

[Rashed Gudal]

Hi,
Did the Microsoft Partner confirm the True-up cost as the correct figure or the MS Reservations? 
From what I understood, the True-up cost includes factors beyond the base cost of reserved licences without additional factors, such as additional usage beyond the reserved entitlements.

Hope that helps!