Reporting on UI Action Usage

[Erik Nelson]

Is there a way to report on when a UI Action is clicked to see how many times it is being used? I'm working on some updates to customizations (hopefully to revert them) and want to see, from a data standpoint, what the potential impacts could be. Specifically this would be for a Related Link UI Action (Calculate Risk on Change), but could prove beneficial across all UI Types.

Thank you,
Erik

[AshishKM]

Hi @Erik Nelson,

You can create a new field [integer type ] in the table on which this UI Action applied, and increment that field value on every click. 

-Thanks,

AshishKMishra

[Erik Nelson]

Is there a way to get reports on existing usage? Sorry, I should have been more clear that's what I'm looking for is historical data.

Thanks,

Erik

[AshishKM]

I don't think so, because that onClick counter data is not saved any where. You have to create custom arrangement for counter.

Refer as example 

https://www.servicenow.com/community/itsm-forum/calculate-count-based-on-ui-button/m-p/245807/page/2

-Thanks,

AshishKMishra