Retired knowledge - only visible to knowledge admin

[mrcarter]

Our knowledge manager wishes to make retired documents only visible and readable by him.   This way even itil users cannot read retired documents but I cannot find contorl for this anywhere.   I have updated the access permissions to remove Retired bookmark under Knowledge management invisible to all but admins and knowledge admins but if you do a global search as a normal ITIL user you can still see and access retired documents.

[mrcarter]

Yes

There is a field on knowledge articles called roles.

The business rule simply states:

When Status changes rto retired

Roles To Knowledge_admin, admin

Run on insert and update

On table kb_knowledge

[MounikaS]

Hi @mrcarter 

There is one client Requirement where retired articles should visible to all users instead of invisible. Can you help me how it works.