RITM task and approvals are missing but workflow shows it's completed

[FrancisCarV]

Hi I have several tasks in our Production where the state was already fulfilled long ago but still active, workflow is stuck on the re-open stage (waiting for task to be completed), but when I checked the ticket, the approvals and task under related links are missing.

[Dr Atul G- LNG]

Hi @FrancisCarV 

Greetings!!

Sometimes we need to take decision not to further investigate. As you said, these are long ago raised so better , run a script and mark these close , bcz investigation may take more time then the resolution.