RSA Authentication Manager integration with Service Now

venkatkannam
Kilo Explorer

Please advise anyone integrated RSA Authentication Manager with Service Now to automate RSA secure ID token assignment/un assignments

4 REPLIES 4

Manjeet Singh
ServiceNow Employee
ServiceNow Employee

Daniel Oderbolz
Kilo Sage

Dear Kannam



We are working on such an Implementation. To that end, we built a REST API using the RSA API.


For Hard Tokens, this already works, but with Soft Tokens we have the issue that no QR code is supplied.



You can find our approach here:



Distribution of Software Tokens via API fails (... | RSA Link



Maybe you find whats wrong with this?



Best


Daniel Oderbolz



If this answer was helpful, I would appreciate if you marked it as such - thanks!

Best
Daniel

We're wanting to start looking into this. Were you ever able to successfully deploy?

Eric M
Giga Expert

did you all end up finding a solution to provisioning  RSA tokens by using APIs? I'm looking to do this with the virtual agents and maybe the QR code to link the token.