Hi all, I'm checking out the new Next Experience Service Operations workspace (not agent workspace) and I can not for the life of me figure out how to remove "Interaction" for the plus button at the top. We don't currently use interactions and I wou...
We have a scenario on one of our app engine forms where under certain conditions, a lookup will attempt to return 183,000 rows for the popup selection. There are a number of other fields in that same retrieved table but none of that information will ...
Hi, could you help me please how can I find number of custom tables which were created?I want to check if we do not reach the limit of 50 custom tables. I read this document custom-table-guide.pdf Does such query on Tables [sys_db_object] should be g...
I need to get approval from a group so for that I have a created a UI action. So when the UI Action is clicked by the user I need to call the SubFlow which will do further process but I am not sure how to achieve it ? which methods shall be used ? Wi...
I need to get approval from a group so for that I have a created a UI action. So when the UI Action is clicked by the user I need to call the SubFlow which will do further process but I am getting error in calling subflow from flow designer. I am usi...
I need to pass a reference field of sys_user_group table to my subflow. So for that I have tried using :- var inputs = {}; var group = current.group; (group is a reference field for sys_user_group table.) inputs['group'] = group; sn_fd.FlowAPI.execut...
Hello, I have a requirement to find a solution that is either OOB or close to OOB to calculate the Date Difference between Business Days and Calendar Days. Business Days are defined as Mon-Friday and Calendar Days would be 7 days a week. We are going...
Hello experts, I have a feature to embed a pdf file in the service portal page, but it doesn't work for all pdf files.I use this script HTML <object data="{{data.base64}}" type="application/pdf" width="100%" height="1000px" class="internal" id="pdf...
Hi I have a glide list in the form which is a list of user groups.I need to get all user's email address from the groups in the list by script (business rule or something), any Idea to do that? Please advice. Thanks
I need to approve the task for storing it into table. So for that I have created a custom button in UI action. Here in UI action I am calling flow designer which has all the logic. In flow designer I am passing a single input in form of JSON stringif...
We have impletemented a "Available For" User Criteria on a record producer. In the portal, users will not see the record producer in the catalog list. This is as expected and works perfectly. But if users attempt to access the record producer directl...
Hi, we are trying to connect with database using connection alias and passing sql statement in JDBC step. while trying test jdbc we are getting data and later trying to do normal test I am getting "internal server error". Can you plz help how to get ...
Hello, I have a request to import some excel data into ServiceNow. I have yet to create the ServiceNow table that the excel data will be imported into. I have been told that this import will take place periodically, so the task at hand is to remove ...
Hi, I have a question whether next() and _next() is same or different?
Hi,mate. I have questuion, About unique column.I created original table.It have "ip_address" column."ip_address" column have unique status, status is true. But, ip_address duplexed.Why, it duplexed. Thank you.yuta.
