SAP S/4Hana Configuration Management

[Daniel Perriton]

I am looking for good examples of configuration items and relationships for SAP S/4Hana.

Does anyone have a CMDB structure that is working well?

[Maik Skoddow]

Hi

please watch the following video: https://youtu.be/-wD-E5IBzys?t=1048

Kind regards
Maik

[Maik Skoddow]

@Daniel Perriton 

In case you think I was able to answer your question, I would be happy if you mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing!

Many thanks & kind regards
Maik

[Daniel Perriton]

What I get from the video is that you could create a business service for SAP - Manufacturing and then create Offerings under the business service for things like Accounts Payable, Accounts Receivable, Q2C, etc.

When it comes to reporting incidents we ask the end user to provide the business service and offering so that we can categorize and route incidents based on these two fields.

Is that correct? Or is there a more effective way?