I'm working in creating a catalog task. Inside of my workflow, I would like to add an email notification to the user if they are not able to fulfill the request. I'm not sure how to implement this.
I used a notification inside of my task but It doesn't work. Is there a way I can test that the requested_for has received an email.
Did you add Request.Requested for?
Expand the Request field and select Requested For field.
Thanks for the update. So I assume requested_for field on the requested form. Can you replace parameter 1 in the below screenshot as
current.request.requested_for and try
It it working. I am able to see the email in the outbox. However, what I am trying to do is the following:
- The members of the fulfillment group will determine if this is a REQUEST that has to go to a different vendor. I created a variable called vmo_required, the type is yes or no. So if the fulfillment group selects "Yes", we will send a email notification to the user saying that the product is not available through a vendor(vendor notification). But if they click "No" it means that we do not send any vendor notification. That's why in my workflow I have an if statement that checks that...apparently it is not working.
