Are search engine crawlers blocked from indexing our public knowledge base by design?
Are search engine crawlers blocked from indexing our public knowledge base by design? We want to increase end user traffic. Thank you
Forum Posts
Issue with Field Value Input in Process Automation Designer Custom Activity
I've designed a custom activity in Process Automation Designer within a specific lane for my process. My goal is to update multiple records, as there wasn't an appropriate process activity available. Thus, I created a new one with Automation Plan sel...
Resolved! Next Experience activated but not active
We've set the System Property glide.ui.polaris.experience to 'true', but nothing changed; we don't have the new look and feel for the Next Experience UI. Instead of seeing the Next Experience UI with Configurable Workspace on the same chrome tab, we...
requester should be able to add additional comments
Hi guys, i have to do the following task: requester should be able to add additional comments. For the moment they are unable to leave additonal comments, only can see them. My table is sn_shop_purchase_requisition . thank you!
Experience with Tricentis Test Automation for ServiceNow?
I anyone using Tricentis Test Automation for ServiceNow? I would like to know your experience and the benefits over using Automated Test Framework. Tricentis Test Automation - ServiceNow Store Introduction to TTA for ServiceNow - YouTube Tricentis Te...
Creating an Audit Trail for Knowledge Article Reviews: Ideas Needed
Hello ServiceNow Friends, I am in need of some ideas and help with the requirements detailed below: Current State:When a knowledge article is created or updated, there is a clear audit trail of the changes to the content and the approval records need...
Date Fields of SC_REQUEST TABLE
Hi all, I need a description and the logic of how the fields in the SC_REQUEST table are populated.If anyone has any insights, please provide an answer. Thank you! Fields: opened_atsys_created_onexpected_startwork_startdue_datework_endclosed_atbusine...
What is instance Sizing
What is instance sizing?What we actually do in this?
If the user changes the value of the Category field, Â set the default value for the Subcategory
If the user changes the value of the "Category" field, set the default value for the "Subcategory" field function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } if(newValue==...
Need sample Project for practice purpose.
Hello There, I need to know is there any sample projects available for practicing purpose. I already have the Dev instance registered and i am using udimy site and learning SNOW. I need to know if i can get some Sample projects which will help me h...
How can we have UI Action button present in agent workspace in ServiceNow
My requirement is as per the request , need to have ui action named publish article , which is present in knowledge article table in form when the state is in pending retirement then author can publish article by clicking on publish article ui action...
Resolved! Configuring SOW OOB components. Ui Builder prompts: "No content to display".
Hi, I'm playing around with my PDI (got nothing better to do on weekend, yes I might have addiction to ServiceNow or something). I want configure SOW landing page components under Overview sub-page Pre-work: 1. I create dublicate variant of SOW landi...
Functionality to update the CI record with a Last Certification Date when the Data Certification task is completed
Hi all, I am hoping for this awesome community to be able to help me with the following business requirement. Right now, we are only running one data certification, and it is against the Business Application table. I could see this expanding in the ...
On-premise Knowledge management
Hi all, Has anyone had experience integrating Knowledge bases/knowledge management with on-premise data? These would be shared drives with tons of data in various formats (powerpoints, word docs, PDFs etc) that customers want to be able to query wi...
Auto Populate for catalog variables
Does anyone know why the auto-populate tab would not be visable on the catalog item form?
