Hello! I have a survey that generates a survey instance to everyone listed in the Watch list of the Project when it is Closed (using the User Field in the Survey Trigger).I have a new requirement to prevent survey instances from generating for users ...
Hello, I'm struggling to copy data from an array from server side to HTML on a Service Portal widget. Here is a snippet of code that I've been using. My point of reference was community.servicenow.com/community?id=community_article&sys_id=19e6a987db5...
Hi everyone, Is there any way to update the duplicate record using transform map without using coalesce? let's say we have target table 'A' it contains record 'rc_1' (ingested via transform map), now again I have record 'rc_1' which contains a few o...
I am trying to find out what permissions the account needs to run the service on the mid server.We are currently using a service account to run the service but want to move away from this.Does the account need to be local system or a local admin or a...
I'm performing research regarding the out of the box Scheduled Jobs for our instance. There are a lot of jobs that are set to run which our team suspects may not be needed or could run less frequently in order to produce less of a load on our instanc...
Hi, There are few topics in Virtual agent chat window which I am trying to search in the virtual agent designer but it is not searchable. what may be the reason? Regards, Afsar
HI, I have a requirement to find the logged in user system hostname. For example the user logged into ServiceNow Instance with his personal system or organization system we want to find the host name of the device from which the user logged into Serv...
Hi, I have a record producer to create knowledge base articles. I am wondering how I can allow users to create a tag or assign an existing tag while they are creating the article from the service portal? Please assist.
Does anyone know how to automate the rotation of API Key used for credentials?
I am trying to create a report on an Incident record producer that displays the variable record data. It is a very simple list report with a single variable called Building. I can get the label to display in column, but the data is hidden. Here...
Hello Everyone, I have query on link unfurling flow. Flow got an error during execution: Flow Designer: Operation(Link Unfurling .a1a21ed6c3c3201032480d1eb540ddd2.1d6256d6c3c3201032480d1eb540dd22) failed with error: com.snc.process_flow.exception.OpE...
I want to create one icon beside attachment icon (paper clip) on the incident form. And if i click on that icon it should redirect me to the different page, i have the url to set. Please suggest!/
Hi All, @Ankur Bawiskar We upgraded to Rome recently since then OOB Flow Action "List Convert to Array" is throwing error. Please help. Thanks!
I want to create a static icon on all the forms header in platform pages of ServiceNow just like we can see the Attachment icon(paper clip) on all the tickets. And whenever user will click on the icon it should redirect us to a another page (Basical...
Hi, I have created a custom field on sys_user_group table. I want only sysadmins should be able to edit that field. I know that we can do it with ACL. But I'm not sure if this can be done with UI policy or client scripts. Suggest me which is the be...
