We don't want users to be able to delete any approval request. It seems that the only way to achieve this requires customization in OOB Delete ACL. Is this the only way?From auditing and compliance perspective this seems odd.
Hello Everyone,do you know how tasks are linked to requested items?For example when I request an item, automated tasks are generated and they show in the Catalog Task Tab of the Requested item details: do you know how these tasks are related to that...
Hello, My company has an application service in Azure to host some of our internal API's. I am trying to add an integration from Servicenow and keep getting a 401 unauthorized even though it looks like I am successfully getting a token using the oaut...
Hello which role is required to make this delete option available for users ?Is there any way to deactivate these ?For EPICs and Stories I suggested not to delete the record ,rather they can inactivate it but for few other modules there is no option ...
Hi all, I have questions about flow desinger. ①flow concurrency I would like to execute 12 flows in same time. I know that there is a limit to multiplexing but I have no idea how many could I exetcute? ②insert flow execute When I execute 12 flows, at...
Hi everyone, I know LDAP authentication is not supported through MID server. My understanding is that this happens because LDAP doesn't support SSL connections. However LDAPS supports them, so I was wondering if LDAPS would support authentication thr...
If I create a freeform board, I can invite others to join that board. I can then assign tasks to users within the board. If I assign a task to a user from the VTB, that task will appear in their "My Work" list. This is all awesome. If I archive a tas...
Hello All, For some reason I am unable to assign a Clone Profile (System Profile) to a table that needs to be excluded during cloning - sys_update_set_source. The slushbucket is empty. I have seen this article (https://support.servicenow.com/kb?id...
I am utilizing the Paris version of Service Now's project management tool. My project involves remodeling several different building locations and I am trying to structure my project such that I have a main project and, within it, each location remod...
I recently enabled the Remote Instance Spoke for Integration Hub and am trying to configure a flow using the "Update Remote Record" action. However the action is not available for selection. Testing the action throws the below error. There was an err...
My voucher for discovery certification is expiring on March 30? Does it mean I have to take the exam by the 30th or I can register by that date and can still take the exam sometime in April? Appreciate it.
Hi, i want to restrict special characters in string field. And I used the below script , it is restricting spaces also, can anyone help on how to achieve this, without restricting spaces. function onChange(control, oldValue, newValue, isLoading) { if...
Hi, Could you kindly help me ? I would like to look up records and if I found the user is a member of a group proceed to next step. How do I use an If function against look up record? Thanks in advanced
Hi all, I created a page for our service portal which shows the user's open incidents + any incidents that they are on the watchlist for I'm running into an issue where clicking on the incident number redirects to our "submit an incident" page inst...
What is the purpose of Order Guide in Service Catalog? How it is different from a catalog item?
