Send one notification when multiple records are updated from List View

[Diorella Angulo]

I want to send one email notification when multiple records are updated from the List View at the same time and include the value into the notification, then if do the same later send another email notification with the records updated.

For example, if I update the Status to "Complete" for the first three records I want to send a notification to the users and include the value.

Any ideas how can I achieve this? May be I need a On Demand Scheduled Script?

Regards,

[sachin_namjoshi]

You can configure a flow designer flow to create an event. 

You will need to update a custom flag in your table based on your requirements.

Use this flag in flow conditions which creates event. This event will be handled by email notification. You can use event parameters to include as JSON in email script.

Regards,

Sachin

[Diorella Angulo]

Hi Sachin,

Do you have any example of that?

Thanks for your reply.

[Allen Andreas]

Duplicate posts:

• https://community.servicenow.com/community?id=community_question&sys_id=facce6d4db08dd542dc24f781396...
• https://community.servicenow.com/community?id=community_question&sys_id=092708f0db40d5942dc24f781396...