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03-09-2025 11:49 AM
Dear All,
I have created a report that lists all tasks that are open and assigned to specific users.
This report displays all currently open tasks. I need to modify the report as follows:
- Highlight in red all tasks that have not been updated in more than 7 days.
- Send the report to the relevant individuals every Monday. Thank you!
Solved! Go to Solution.
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03-09-2025 11:55 AM
HI @aruscitti
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-09-2025 11:55 AM
HI @aruscitti
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-09-2025 01:31 PM
Hello @aruscitti
I see the report is already built by you so please follow below steps for highlighting -
1)Go to the Style tab in the report editor.
2)Locate the Conditional Formatting section.
3)Click Add Condition:
Field: Updated
Operator: Before
Value: javascript:gs.daysAgoStart(7)
Color: Choose Red (or any warning color).
Save the condition.
Now, for sending the email every Monday, that you can do scheduled email generation of report. You can set the subject line, time and everything as per your requirement.
Kindly mark my answer as helpful and accept solution if it helped you in anyway,
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
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03-10-2025 04:08 AM
Hi Kilo
I tried but the colour did not work.
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03-10-2025 04:26 AM
Hi @aruscitti
Could you please check the OOTB field style , i think the syntax are wring in style
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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