Send report Assigne To by Mail

aruscitti
Tera Contributor

 

Dear All,

I have created a report that lists all tasks that are open and assigned to specific users.

This report displays all currently open tasks. I need to modify the report as follows: 

  • Highlight in red all tasks that have not been updated in more than 7 days.
  • Send the report to the relevant individuals every Monday. Thank you!aruscitti_0-1741545872060.png

 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @aruscitti 

https://www.servicenow.com/community/platform-analytics-forum/how-to-send-weekly-scheduled-report-no...

 

 

https://www.servicenow.com/community/platform-analytics-articles/scheduling-a-report-for-dynamic-rec...

 

https://www.servicenow.com/community/developer-forum/can-scheduled-reports-send-personal-summaries/m...

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @aruscitti 

https://www.servicenow.com/community/platform-analytics-forum/how-to-send-weekly-scheduled-report-no...

 

 

https://www.servicenow.com/community/platform-analytics-articles/scheduling-a-report-for-dynamic-rec...

 

https://www.servicenow.com/community/developer-forum/can-scheduled-reports-send-personal-summaries/m...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Shivalika
Mega Sage

Hello @aruscitti 

 

I see the report is already built by you so please follow below steps for highlighting - 

 

1)Go to the Style tab in the report editor.

2)Locate the Conditional Formatting section.

3)Click Add Condition:

Field: Updated

Operator: Before

Value: javascript:gs.daysAgoStart(7)

Color: Choose Red (or any warning color).

 

Save the condition.

 

Now, for sending the email every Monday, that you can do scheduled email generation of report. You can set the subject line, time and everything as per your requirement. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway,

 

Regards, 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

aruscitti
Tera Contributor

Hi Kilo

I tried but the colour did not work.

 

aruscitti_0-1741604474863.png

 

aruscitti_1-1741604858552.png

 

 

 

 

Hi @aruscitti 

Could you please check the OOTB field style , i think the syntax are wring in style

 

AGLearnNGrow_0-1741605947095.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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