Now - here is a proper corner case for you.
Scenario - Customer has self-hosted installation and due to security constraints, users has to access ServiceNow via RDP to a management server first. On this server, there is no MS Office apps installed, so the document viewer feature does not work currently. Customer has asked if implementing MS Office Online server (https://learn.microsoft.com/en-us/officeonlineserver/plan-office-online-server) in the On-premise infrastructure could be a workable/supported solution?
Does anyone have experience with this, or very similar scenario? Hard to find anything about this.
