Send survey after every 5 closed incident?
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04-06-2017 01:44 PM
Does anyone know of a way that a survey can be sent out after every 5 tickets that are closed per user? Where would scripts have to be added?
Thanks in advance.
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08-28-2018 12:22 PM
Did you ever get this to work roysaquicela? I have someone asking for the exact same thing and I dont know javascript well enough to edit the business rule on the trigger condition.
Thanks!
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10-03-2022 11:42 PM
Hey, Did you get to it like how can the survey be triggered after 5 incidents per user, I'm having the similar requirement. Please let me the know solution ASAP.
Thank You in Advance!!!
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06-19-2025 02:14 PM
Hi Roy,
Did you find any solution for your question.
Actually, I am also looking for similar requirement.
Can you help me with this.
Thank You in Advance!!!