Service Catalog Tasks - How to set requested for off of Request

cfrazer · ‎01-12-2018

Hello,

I have a workflow set-up on the sc_request table for the ServiceNow catalog. It works perfectly. I want to populate the Requested For field in the SC task with the info from the Request. I've tried a ton of different things but nothing is working...currently I have "task.requested_for = current.variables.requested_for". I have attached an image to show what I am talking about. Please let me know if you need any more information. Thank you.

want Requested For to go into the Catalog task ->

puneetgoels1 · ‎01-12-2018

try task.requested_for = current.request.requested_for

alternatively you can use glide record to pull data from request table and update sc_task table

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cfrazer · ‎01-12-2018

Woops, was using the wrong workflow!! After correcting, your solution works. Thank you