Hey guys, I'm working on building a condition that includes several categories and subcategories but when I select the subcategory dropdown I only see up to the letter O. I believe there is a setting that's not correct and it's displaying all variabl...
Hello all, I did some adaptions (due to the old post: 6 ways to set up your Service Portal for redirecti... - ServiceNow Community) but am not able to redirect users without a role to the employee center (although I changes <</sp/>> to <</esc/>>. Doe...
Hello,I have the common message of ACL limitation when running a report:"Access to this content denied based on report_view field ACLs." As you see in the screenshot, I want to configure aggregation on Task > Incident > Outage duration, which is a fu...
HiWe need to get a field value in a view rule script.The current object is not accessible from it.we did try with business rule as well but it didn't work.
if a survey is generated in servicenow how many days it will be in ready to take state in ServiceNow if there is any specific time line then how can we modify that
Hi, I'm looking for a solution of the following problem:We have a group called Authors. Members of this group can read and edit all the knowledge articles. We would like to keep it that way in case of the backend of the ServiceNow but in the same tim...
Hi Experts, We have a requirement to copy multiple choice internal values(Not Boolean value) to other field.Please help me with the solution. Thanks, Jay
This feels like an easy question but wanted to run this by the community. My client wants to give a view to our end users of canned reports. I'm OK with setting up the reports and setting up the permissions so that different groups can see the repor...
How can we hide attachment inside the service portal. What script need to be added to server side of widget editor to hide attachment? Please help
Hello folks ,I have a field name called "user" this field is referenced to "sys_user" table . Now i would like to write a client script to setValue default logged user name in this field .Is there any way to set the value by using client scripts ? Be...
Hello community,I am trying to hide categories without any articles from the KB Category v3 widget. The documentation I saw regarding this is only applicable to v2. Based on the support case below, when there are 500+ articles then the query to count...
Hello everyone, I'm a newbie to the ServiceNow platform and have a quick question I need help with.As the title says, I'd like to make certain fields on a catalog item visible only to specific user roles (ex. itil users) but not the rest of the users...
I went through all the courses, watched all the videos without skipping. Completed Simulator 100%. Still, some of the courses are not getting completed. went through every course multiple times. Any Solution?
Hi All, I am currently working on HR agent workspace and I need to add content to the Announcements, Quick Links and My frequently used apps in the "HR Landing Page (CD)" in the HR Agent workspace. I tried searching in the Docs and didn't get any use...
Hi all, I have a request item (form to request a new AD user & his/her setup) which has a sequence of 3 tasks behind it. The initial task is to create an active directory user. When the first task is closed, 2 other tasks are created (1 for hardware ...
