Hi All, I have a requirement to add default filter in sc_task table. In the default view filter should be active true and assignment group is one of my group.But i am not finding Set As Default button in the List. Thanks,Sam
Is there a way to bring Microsoft KB articles in ServiceNow KB?
Hello Assembled Wisdom of the ServiceNow world! I've read many posts and support articles about synchronous import sets getting stuck in Loading state. However, I have not seen any in regards to asynchronous ones.I am working with a client that is us...
I have an ask to modify a process that was built by a previous developer, using flows. I'm more of a workflow person, with decent knowledge of how the flows work in ServiceNow... My 1st question:I've added an approval action to the flow, but I am una...
Hello Community, Hope you all are well! Here is the example of the onLoad client script and client callable script include, to check if the current user belongs to any of the IOT groups and display an appropriate info message in the Incident form. ...
Like we have "Add to cart" and "Order Now" button on Catalog Items, we are expecting this in Service Portal too. I see only the "Order Now" button in Service Portal. How to enable "Add to cart" to show right above "Order Now"?
How do you add an "is empty" or null value IF condition? Logically, I am just trying to write a condition that says IF (Assigned To is not empty) THEN (etc). What's throwing me off is that the UI has options for "is", "is not", "contains", and "does ...
Are Servicenow case emails encrypted? If so, does this happen automatically or does the sender need to do anything to ensure encryption? If the HR agent emails a document containing PII or SPI from the case, will the attachment be automatically enc...
Hello SNow community,i found this to add menu items in normal portals user dropdown menu:https://fruitionpartners.eu/blog/2017/03/15/add-new-menu-item-servicenows-header-profile-dropdown/ but this does not work for Service Portal. Any suggestions / i...
Hi everyone good day! Can someone please help me translate the options of the reference field? The data of the reference field comes from a newly created table. (Please check each screenshot below): As you can see in the portal, the field that I'm tr...
I have tried the following: Text Index Configuration - Knowledge[kb_knowledge] - Set the Attachment Index to false and Text Index Attachment Displayed to false. Text Indexes - kb_knowledge I Regenerated the Table Index ran cache.do Yet the attachment...
I get an number of warning messages when opening up a flow using flow designer, all relating to a table in a different app scope. That other app scope was deleted from the instance but I am puzzled where the reference is to that table in the app scop...
Hello All, I am triggering a flow in my workflow run script activity using executeflow api of the flow designer. executeFlow(String name, Map inputs, Number timeout) As OOB flow context action is not available because of its visibility condition...
Dear All, I'm just confuse between the actual difference integrationHub and orchestration? Orchestration: ServiceNow® Orchestration extends the workflow engine to manage processes and to automate things outside of a ServiceNow instance. Orchestration...
Hi, We would like to be able to update Cases and Incidents from emails that have been forwarded. If an end user forwards an email with the watermark and ref number in the subject then we want the case or incident to be updated just like a reply ema...