I have a requirement where my catalog item must be available to public (unauthenticated/guest) users. On the catalog item, there is an Attachment type variable where the file type is restricted so that users can only upload PDF files. Currently, Ser...
Hi All, I have created account field in the RITM table and reference it to customer_account table.In the CSM portal i created menu All Requests(query is account is dynamic my account and child accounts).In the Portal everything is coming correctly bu...
Hello, I want to know how to trigger the condition for sending survey to all logged in user.The survey should be sent to all users only once anytime.I tried to use the "sys_user" table, but cant find the right user field with it. Also configuring the...
We have been trying to get some answers from ServiceNow for the past one month but weren't successful and no one is able to answer this for us, hence posting here.Scenario 1 : We have a few requesters who do not have any access to the platform, howe...
Good morning guys. Does anyone have already configure the "Post a Message" action in Microsoft Teams Spoke? I'm trying to send an approval message to Teams, with Approve and Reject Buttons. I'm not finding any documentation explaining how to genera...
I have a catalog item to request additions and deletions to ServiceNow groups. Flow Designer handles the adds and deletes after group manager approval perfectly; however, duplicate additions pass are accepted. Option 1) Remove existing group member ...
Hi all, Is there a way to update the password policy to include a maximum length of 5 lowercase characters? The full requirements: Minimum Password Length: 8Minimum Uppercase Characters: 1Maximum Lowercase Characters: 5Minimum Numeric Characters: 1Mi...
I have a variable in Catalog item "e-transfer Inquiry type" which is select box type and mandatory field.When I tick check box" Include None" that option is added in select box(as shown above )That I want is: I want to replace "--None--" With "...
Hi community,I have a question that, Is it possible to display multiple Process flow formatters on the same form?You can refer to my picture description
Hey guys, I'm working on building a condition that includes several categories and subcategories but when I select the subcategory dropdown I only see up to the letter O. I believe there is a setting that's not correct and it's displaying all variabl...
Hello all, I did some adaptions (due to the old post: 6 ways to set up your Service Portal for redirecti... - ServiceNow Community) but am not able to redirect users without a role to the employee center (although I changes <</sp/>> to <</esc/>>. Doe...
Hello,I have the common message of ACL limitation when running a report:"Access to this content denied based on report_view field ACLs." As you see in the screenshot, I want to configure aggregation on Task > Incident > Outage duration, which is a fu...
HiWe need to get a field value in a view rule script.The current object is not accessible from it.we did try with business rule as well but it didn't work.
if a survey is generated in servicenow how many days it will be in ready to take state in ServiceNow if there is any specific time line then how can we modify that
Hi, I'm looking for a solution of the following problem:We have a group called Authors. Members of this group can read and edit all the knowledge articles. We would like to keep it that way in case of the backend of the ServiceNow but in the same tim...
