In the rapidly evolving landscape of healthcare management, organizations are constantly seeking innovative solutions to streamline processes and improve overall efficiency. ServiceNow, a leading platform for digital workflows, has emerged as a game-changer in this regard, offering a comprehensive Health Scan application to empower healthcare providers. This article explores the significance of Instance Scan in ServiceNow.
Instance Scan in ServiceNow is a powerful tool designed to provide a centralized platform for managing health-related data and processes within healthcare organizations. This application offers a holistic approach to healthcare management by integrating various aspects of patient care, resource allocation, and operational efficiency.
In this Article, I will share with you my previous experience in the Instance scan and the different aspects of it.
In order to execute a scan on your instance, you will need to install the plugin "the Software Asset Workspace" (com.sn_sam_workspace) and the Application ITAM Health, Then you can start by creating what we call A health Suite. This suite will contain all the checks needed ,and it depends on your organisation ( best practices, configurations ...), that will scan different aspects of your instance.
There are 3 types of checks: Table check, column type check and script type check, each of these types depends on which level you want to scan.
This is an example of a table check
We can have script only checks for more complicate and server side scans for example checking for the number of client scripts on the instance, we can use this script :
(function (engine) {
var rec = new GlideRecord('sys_script_client');
rec.addQuery('table', 'global');
rec.addActiveQuery();
rec.query();
while(rec.next()) {
engine.finding.setCurrentSource(rec);
engine.finding.increment(); //adds a finding
}
})(engine);
There are different script type checks for example: checking for logs, business rules, not commented script includes, naming conventions etc... in the instance
Health Scan in ServiceNow is revolutionizing healthcare management by providing a comprehensive, integrated solution that addresses the complexities of modern healthcare systems.
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