ServiceNow and Duo Two Factor Authentication

[Kai Tingey]

Hi All

I'm trying to implement the password reset functionality for our end users via the portal, and one of the requirements is using duo security for 2FA.

There are a couple of threads on it but I have not been able to find any information helpful to me yet.

Essentially i need to know how to structure the REST message from ServiceNow.

https://duo.com/docs/authapi#api-details

according to that, it looks like i need to have some kind of python script just to generate the authorization for the HTTP headers.. ?

I'm wondering if anyone out there has managed to integrated Duo with ServiceNow for 2FA authorizations, and specifically what you did

thanks

[Steve Kelly]

Hi Kai,

We are also interested in doing this. Did you get it to work?

Thanks,

Steve

[Kai Tingey]

Unfortunately not. We've farmed it out to some partners to see if anyone in the professional space can do it. Waiting on the yes / no for funding from the bosses.

Complicating things is that we want to use the windows client (because if you're locked out, that's what you need right).

If we come up with something (or a vendor does) - I'll post back with how we did it.

[Steve Kelly]

Awesome, thanks Kai!

[TJ17]

Did you ever get an answer on this question?