ServiceNow Discovery Cancelled With Reason: No progress was detected on status. Cancel status

[omkarsave]

Hi Team,

Our ServiceNow Discovery Cancelled With Reason: No progress was detected on status. Cancel status

Logs showing below error

Discovery decision Cancel
Reason: No progress was detected on status. Cancel status

We have verified the Mid Server logs but still didn't find any failed reason

[User663678]

Having the same issue - scheduled scan are cancelling out . Adhoc and manually run IP scans are fine.

[Alena Stejnarov]

Any news to this? We are currently facing the same problem, after upgrade to Yokohama. No errors in the agent logs on the MID server. 

[MDAQUIBK]

Hi Alena,

Please refer this article : Discovery Status Monitoring Job External - Support and Troubleshooting

A Scheduled job :  DiscoveryMonitoringJob Is cancelling the discovery scheduled . It runs frequently around every 10 min . Try to de-active and run the discovery scheduled.

Points to consider :

Before making the above changes . Please review the ECC queue .

1. Check is there any input or output records getting stuck. Review those . Some probes might not be used by discovery or the related sensor might not be active . We had the same issue . We tried to look into the ECC queue and found the records in ECC Queue.

2. Also very if any ecc queue records is getting state as error or not .

Thanks ,

Aquib