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06-25-2025 10:01 PM
Hi All,
I want to set Delivery time field for catalog item to 2 days. But i am not finding options
I am using flow designer and not workflow
Please help where to find option to edit in Catalog item when using flow designer.
Thanks,
Yaseen
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06-25-2025 10:12 PM
You might need to configure that in the stages of the flow, within flow designer
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06-25-2025 10:15 PM
Hi @MohammedYaseen
You need to set up flow stages with the duration in your flow to calculate and set the Due date.
Regards,
Siva
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06-25-2025 10:21 PM - edited 06-25-2025 10:21 PM
hi @MohammedYaseen ,
Navigate to the catalog item's flow and select the 3 dots in the top right hand corner and go to 'Flow Stages'.
Add a new stage and name it appropriately (eg 'Fulfillment'), setting the Duration to whatever you want your delivery time to be.
For more info refer this thread
Thanks,
BK
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06-25-2025 10:26 PM
you need to set the Fulfillment stage and set the duration and it will reflect.
This link has the solution
How to set catalog item Deliver time using Flow Designer for Service Catalog ServiceNow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-25-2025 10:12 PM
You might need to configure that in the stages of the flow, within flow designer
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06-25-2025 10:35 PM
Thanks Jonsan. How to add this in the flow. I am unable to find an option to add
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06-25-2025 10:15 PM
Hi @MohammedYaseen
You need to set up flow stages with the duration in your flow to calculate and set the Due date.
Regards,
Siva
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06-25-2025 10:34 PM
Thank you Siva. i have added the flow stage. but i am not able to bring it in the flow like i see in your screenshot
How to add it to the flow