ServiceNow Now Reporting Instance

[balaji_prusty1]

Hi Team,

Currently, we are using our Prod instance to generate reports and also some third-party pull records to generate reports through the API, and sometimes it gives a timeout error, depending on the data. Does ServiceNow provide any Reporting Server Instance which have updated data, and third parties can pull data for reporting purposes without a load on Prod.

I know there is a concept for Data replication instance, but I just need to confirm if there is any other way to get this?

Thanks

Balaji Prusty

[jonsan09]

You might want to look into Remote Tables (https://www.servicenow.com/docs/csh?topicname=remote-tables.html&version=latest). The data is stored locally in memory, for certain amount of period.