ServiceNow Security:3 Dead Simple Tactic,Secure ServiceNow Forms Even If You Are a Complete Beginner

[BillMartin]

There are three simple and powerful techniques for securing a ServiceNow form.

• Table
• All fields
• Down to a specific field

The ServiceNow platform provides you with different capabilities for initiating security hardening techniques.

Improper configuration will lead to catastrophic outcomes like loss of confidentiality and non-compliant outcomes like data breach or an unauthorized person accessing sensitive information.

The correct approach can be learned and thought from a Certified ServiceNow Instructor like myself, where ServiceNow standards, best practices and strategies are put accross from an Intructor Led Training.

I have seen clients complain to ServiceNow partner implementors and get escalated to ServiceNow. Making the platform look bad where the skillset is the one to be blamed! 

Effective security is by design. It starts with white listing techniques. Creating multiple roles from no access, read only, edit, create and finally delete.

Having a parent child relationship between tables requires separation of duties according to its hierarchy. The parent does not necessarily have access to the child and so on.

Understanding the organizational structure and their roles will give you a picture on how you design user groups and roles respectively. As you build the foundation and slowly move forward with the ServiceNow modules and forms, it will give you the picture on how you can establish controls.

Let us dive in, and demonstrate how ServiceNow Access Control List (ACL) Works.

Here is how: ServiceNow Security: How to Establish Control in a Form Using ServiceNow Access Control List