Set the Notification 'From' and 'Reply To' addresses as Variables

[Jamie Imms]

Hi,

I was hoping to create a catch-all notification for emails from other systems. Depending on the source, I was hoping the notification 'From' and 'Reply to' could be dynamic based on the source (you would be able to dot-walk to it).

However:

Does anyone know of a workaround to this? I was hoping to avoid creating a different notification for every source.

[Jamie Imms · Accepted solution]

I managed to sort this out, by using a notification script.

I created an email script containing this:

Name: u_commsource_from

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
                   /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
                   /* Optional GlideRecord */ event) {


email.setFrom(current.u_communication_source.u_newfrom);
email.setReplyTo(current.u_communication_source.u_newfrom);


})(current, template, email, email_action, event);

And simply put this in the Message field of the Notification:

${mail_script:u_commsource_from}