I posted this to the Higher Ed special interest group but am adding it here in case others have helpful feedback.While reading Vancouver release notes, I learned there are now default archive and destroy rules for "variable data of standard catalog i...
Hello,I'm looking for a best way to set up notifications that can be sent to KB article owner / author when there are expired KB articles or KB articles will expire in certain time frame....etc. I was looking to notify the individual (KB author), how...
Hello Team, I was wondering how is it possible to get by code, the short description field of my current action in the description field ?Thank you for your advise
I have two list fields on two different forms/tables not related (rm_release and sys_atf_test). I have a requirement to use the same choices in both fields, the choices are on the sys_choice table. I have tried using a Client Script to add the option...
I am testing the import on an Incident List,ImportSelect excel file (Modified a single record from the incident table to test)After I preview the imported data I get message, but there is NO button to Complete the importI have looked for UI Actions a...
Hi All, I have to variables in catalog item:One is 'Requested for' which is a List collector to choose more than one userThen I see also user id, email and so onBut there are some security restrictions for some users and they don't see user id, email...
Hi All, I have created a new catalog item that is visible on the Service Portal. In the Catalog Item, I want a clickable link to be displayed. This link shouldn't be in the description. I created a macro first, and then included that in the macro var...
We have a form that will create a catalog task after a first approval. I'm using flow designer and in that catalog task, I want to add a catalog variable so that a member of that assignment group has to enter a value in that variable before closing ...
Hello, I have a Flow Designer flow that has an MRVS. I get the MRVS data through the Get Catalog variables. I am trying to send an email in the flow and the body of the email needs to contain some of the data from the MRVS. I am executing a For Ea...
Hi all, We recently noticed that scheduled job still run when the user account selected for the runas is inactive. I have tried finding official information from ServiceNow about this but couldn't find any. Anybode that can shed some light on this or...
Hi All, I have a requirement to set the requested Item state based on some conditions.In requested item table I have created one custom field= u_statuson change of u_status i have written a client script; var req_status = g_form.getValue('u_status'...
Hi, I have added a customer field (U_classification) and only see one Choice item. If I right Click on the field in the form and select Configure Choices, I only see the one choice, so this matches However.... I have added 5 choices ... if I right ...
Is there a way to insert an IF statement into the middle of an existing flow? It's a bit annoying having to add the IF statement to the bottom of the flow then move it up to its proper location afterwards.
I have a Flow Designer Flow in the global scope, i have several subflows within the flow also in the global scope. When i try to Activate this flow i receive the notification:`Flow activated successfully. Service Catalog records are part of Global sc...
Hello Team, The search doesn't return any results. I try to search the Catalog items through search bar it's not working as expected. Thanks,Sudhan.
