How to display knowledge base article in now mobile
I want to display an IT user knowledge base article in Now mobile
Forum Posts
Resolved! Removing users from a watchlist
Hi people I'm looking for a way to remove a user from a field list when they are deactiveted. I've been looking at the flow designer to do this, but I can't seem to get a grip on it. Has anyone been in this or simular situation before? BR - Thomas
Rich(er) Text Options in Knowledge Base Case Like Bullet Lists and Numbered Lists Not Available
Hi all, I am not sure if this is the right forum to put this in but we are running into some roadblocks with the content editor in the CMS for the ServiceNow Knowledge Base, as it doesn’t seem to allow things like bulleted lists, numbered lists, or p...
Resolved! Calculated Value Section disappeared from dictionary entry
When I unchecked the calculated checkbox and saved, the section "calculated value" disappeared and instead is giving me "default value" as below. How to bring it back to calculated value like above screenshot? All help is appreciated.
Resolved! How to create dropdown list dynamically based on state field choices
I need to create drop-down dynamically in service portal, The drop-down field name is "State", In this state drop-down field I need to show only the "Case[sn_customer_service_case]" table state field choices, Show for I try to query the "Choice" tabl...
See all users who location doesnt match any locations in any user criteria
Hi Everyone, I am trying to find a way to see all users if their location doesn't match any user criterias which have restrictions on location. Any suggestions are appreciated?
CMDB - Orphan Rule
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those se...
AI search OOB Topic facet filter is not visible on search result portal page
Hi, I want to show Topic sort option in facet filter section on search result page in Employee center portal.It has been added under the search application facets in related links but still its not visible. Thanks in Advance.
UI Builder - List Component - Column search
Hi, I would like to implement column search on a list component. Looks like there's no OOB way/setting to enable column search on a list component, in UI builder. I am looking for something that we have on lists in native UI. Requirement: A sea...
Check if specific date has active task
Hello, everyone. I have a catalog item that allows users to book space. And the space is reserved after a 'catalog task' created by the flow with updated u_start and u_end (datetime custom fields).For each start date/time selected by the requestor, t...
Resolved! Adding the Activity Formatter to a custom table's form view
Does anybody know why I wouldn't have the option to add the Activity Formatter to a custom table's form view? I'm doing this in a new environment, but I set it up a couple of years ago in a different environment (and still have it working there today...
Getting the error "Invoke-RestMethod : The remote server returned an error: (415) Unsupported Media Type" when trying to run powershell file in MID server
Hi, I am trying to monitor a Windows service from the MID server and trying to run a powershell file that creates an incident in servicenow when the service fails. I have used the default code available in Servicenow REST API explorer but I am gett...
need help on survey
I have created the survey for a particular catalog item and it should trigger when the RITM is closed complete and its should be a particular item and the variable on the RITM should be set to No. But it is triggering so many survey without trigger i...
Resolved! how to delete a scoped application update set, when application is no longer installed
We have had an application installed which is not available anymore. There is still update sets referencing to the application on the instance with references to other companies, which should be removed. But, how can we delete the update set, when we...
Resolved! What version of Angular is used in Washington release
I did not see an answer in my search, so I'll post to ask. Can anyone confidently speak to which version of Angular is used in Washington release? I have questions from various enterprise engineering teams. Thanks in advance.
