Hello!I have created a task in my flow and I need to set the Due Date to be 7 days prior to a date that is already defined on my Trigger Record.Would I need to create a flow variable for this?I am just now learning scripting, so any help you can offe...
Good morning community.I've been asked a couple of times now, and searched the community as well for an answer for a way to tell if someone is utilizing a specific SN license/role. We do have SAM Pro, and I know I can look at last login time for some...
How can I add a link to another KB article which is relative, and will stay in the same portal. I need it relative to work between instances after migration or cloning. This area seems relatively weak compared to other CMS's where there is often a to...
I have written the below catalog client script, when the requested for field has changed the city, state, location has to be populated, but how to populate the current logged in user details for the same fields? OnChange Catalog client scriptfunction...
Hello, I have created onBefore Transform Script to update target fields in certain conditions for example : // If type is "A" & discovery is "B" --> Update only the target field discovery if (source.u_type == "A" && target.discovery == "B")...
Hello Everyone, I need to create ACL to Restrict Users from deleting their own approvals however i have created an ACL for admin role which will allow only admins to delete approval records but till approvers can delete the record.
Hi! Is there a way to add the Additional Comments and Work Notes as part of the conditions on the reporting page? We have been wanting to filter out several keywords from these fields, but we can't find them in the condition builder. Adding in keywor...
Hi All, Need help. I am trying to build a dynamic query where sys_created_on is passed to the table using the sysparam=sys_created_on attribute. Now my question here is how to build this query. Source= Json.Document(Web.Contents("https://servicecentr...
I was very excited about this new preference for San Diego: But in testing, it looks like this only works if you open a link from the Navigator / Favorites bar in a new tab / window. This does not work if you open a record from a ServiceNow list in ...
Hi,I have sections added in a custom form say 'Sample Test' and I see that sections are appearing in tabs format.But, I would like them to be shown not in tabs format but in vertical fashion as shown below. I see that there is an option in the system...
Hi All, I am working in JIRA- Request Integration using Jira spoke.I have to update the Create Issue action. I copied it and added in the flow designer. While coping it, Bad Request. Maxlength exceeded in (2) Pre Processing for field: api_version, I ...
Hi Team,We have requirment to map Profile photo from Azure to ServiceNow. Is it possible and anyone done it?Thanks,Ahamed Rahiman
Hello all,Anyone have any ideas how to make these boxes increase in size when the text is too big for the box? We had someone working for us who has now left and I cannot seem to figure out why they are the way they are.Kind regards,Mike
Hi, We would like to setup auto flush configuration for sys_attachment table without leaving orphaned record in sys_attachmnet_doc table. I am not sure configuring auto flush on sys_attachment would cleanup the sys_attachment_doc data as well. Any su...
Hi!I'm working on Employee Center Pro and I was wondering if anyone has any insight to automatically publishing knowledge articles to topics and/or subtopics directly via a knowledge article?I noticed there's a taxonomy_topic field on knowledge recor...