setting audience for Announcement cd widget

[Aiswarya Bright]

How can we set the audience of a Announcement in Servicenow to external users (for example: A portal that is available for external users to the company?)

[Saurav11]

Hello,

You can use the Criteria to define which users should see the announcement:-

Please mark answer correct/helpful based on impact

[Aiswarya Bright]

Hi saurav,

Thank you for your reply.

I am referring to Portal content that gets displayed on Announcement CD widget, Can you please help me in determining how to configure that

[Saurav11]

Hello,

Please find the below thread:-

https://community.servicenow.com/community?id=community_question&sys_id=5ad3aa06db4b7494fd8d2b691396194e

Please mark answer correct/helpful based on Impact

[Aiswarya Bright]

Hi saurav,

I tried the method mentioned in the post, but still the announcements are not showing up. Got the following message while created the audience