Show Workflow Related Link

Anna L · ‎07-05-2016

As an end-user, I can see the "Show Workflow" related link on requested item self service view. According to you, is it a best practice to hide it?

As an admin, I want to see, but as end-user I dont want to see it or go see technical workflow elements! How would i limit to be hidden from end-users.

There is nothing which seems to be intuitive on the Show Workflow button form. Suggestions?

Pradeep Sharma · ‎07-05-2016

Hi Service,

You have to put additional and condition in your UI action to hide it from others except admin.

gs.hasRole('admin') I.e Replace condition with below line.

!current.cat_item.workflow.nil() && !current.context.nil() && gs.hasRole('admin')

View solution in original post

shruti Sawant · ‎06-17-2020

I want to show that link to Groups and ITIL Role as well .

Please suggest

Abhinay Erra · ‎07-05-2016

As pradeep mentioned, add gs.hasRole("admin") to the ui action conditions. Do the same for all the tables.