Switch MID server from DEV to PROD

priisholm
Mega Expert

‎05-16-2017 12:40 AM

Hello

I have 2 identical instances (just made at clone from DEV to PROD).

The MID-server is configured against DEV and should now be moved to PROD.

Except for changing the config.xml   on the windows-server ( <parameter name="url" value="https://YOUR_INSTANCE.service-now.com" />) are there more to take into consideration?

Can the configuration take place inside the DEV instance?

Under the MID-server --> Server.... I can find an "URL", that could actually be change.

2017-05-16.png

Thanks

Soren

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anurag92
Kilo Sage

‎05-16-2017 01:54 AM

Once you update URL, User Name and Password in config.xml, you should try restarting the mid-server Windows service. Verify that the Mid-Server Record shows Down status in DEV, and UP in Prod.


georgimavrodiev
Mega Guru

‎05-16-2017 01:56 AM

Hello Soren,





It is a possible to switch the ServiceNow instance against which a MID Server is reporting to.
For this aim, you will have to change the ServiceNow instance URL of the target MID Server, plus to specify ServiceNow MID Server username & password.
Basically, the procedure of switching the instance will be like installing a new MID Server from scratch, but shorter & performed on already existing MID Server, and it should take place via the server on which the MID Server was installed.
Once you re - configure the target MID Server credentials -> you will require to validate it via the newly selected ServiceNow instance. In you case: the PROD one.




Best Regards,


Georgi Mavrodiev



IT Consultant


Do IT Wise



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