Resolved! Remove 'tours' from the header of employee center
I want to hide the tours option from the header. Can anyone help?
Forum Posts
Document Intelligence Errors - Configuration OR Network Error , Failed to process this task
I have configured a use case in Document Intelligence to extract values from a PDF on a domain-separated instance. However, the PDF is not being processed, and I am receiving the error "Failed to process this task." In the ml_solution table, the "doc...
How do you change the colors of AI Faceted search widget?
Hi, We just enabled the AI Search in our EC portal. I want to change the primary colors used in the Search Results page - specifically the text highlight color, which now is green. See Image 1 When inspecting the page, I see that the colors are c...
Is it possible to get the data from the staging table and update it before using the transform map
I want to get all the records from the staging table and then update them using now assist skill kit is that possible ?
I want to display the list of cases from the same consumer name from which Case I'm merging
I cannot able to dynamically call the current case's consumer value from workspace so that I can view only the the list of cases which has the same consumer by clicking an UI action.I don't know how to call the value dynamically via jelly script.<j:s...
プロパティの設定場所の探し方
ひじょうに初歩的な質問ですみません。多言語メール通知について調べていましたら、公式ドキュメントに以下のような記述がありました。多言語メール通知Spoilerglide.email.translation.honour.user_preference プロパティを [true] に設定します。glide.email.translation.honour.user_preference プロパティを [true] に設定します。言語を英語にして、フィルターナビゲーターに【glide.email.tr...
任意のメールテンプレートを【翻訳要求】したい
初歩的な質問ですみません。任意のメールテンプレートを開いた状態で、右上の【翻訳を要求】しても、日本語がグレーになっており選択できません。この場合、どのような設定やプラグインが必要なのでしょうか？以下のプラグインはアクティブになっております。I18N: Japanese TranslationsI18N: InternationalizationLocalization Framework InstallerI18N: Knowledge Management Internationalizati...
Software installation data is not added to the device
When I went to the device details(specifically for servers), I was not able to see the software install data. These servers are manually added to the ServiceNow. Is there a way where we can map the install data to the correct CIs.
Mobile app builder configuration for a function or a button to existing record producer
Hello, I am trying redirect user to an existing record producer from a function in the mobile app, how do I achieve it? I searched online and only see something related to applet and these https://support.servicenow.com/kb?id=kb_article_view&syspar...
Resolved! How do I add multiple text lines as a single list item?
Hello,I'm new to Service Now, and I'm trying to create a list in Knowledge Base. In a list, I want one of the listed item to have multiple text lines without effecting the list's numbering or spacing. For example:How can I accomplish this? No matter ...
Resolved! UI Builder: How to access in a script the results of a data resource refresh
Hello,How do I access the results of a data resource fetch in a script? Goal:Is to fetch the sys_id of an attachment record for a given table sys_id.With the sys_id of the attachment record, I can send that to a page with a document viewer component...
Resolved! How to show Process Flow in Service Portal?
I have created a process flow for incident table. I have also created a custom form for incident submission in service portal. Now how can I apply the process flow in that form or make same conditional Process Flow while I am viewing the record which...
System Created a Group and I Need to Track Down Why
Hello, Just like the title says, the system created a group and I need to know why. The group is completely empty and none of the required fields are filled out. I do have the date and time that it was created, but none of the logs that I have search...
Triggering a function when a button is clicked in UI action
Hello ServiceNow Dev,I have created a custom Dialogue Box for Change module when the UI Action Request Approval is triggered. As show in the picture below. I need to call a function invokeRiskAssessment() which is in the same UI Action when the butto...
Calling a function of UI Action into UI page
Hello everyone, I'm currently working on Change module. For a specific requirement I need to call a method of 'Request Approval' UI Action [onAssess] into a UI Page to do come Calculation. The method I need to call from the UI Action is invokeRiskAss...