We have been using upgrade plans for the last few months to manage our scheduled upgrades.1) We create the upgrade plan in DEV.2) We reconcile any skipped records in DEV using the Upgrade Monitor.3) We refresh the upgrade plan and publish it. 4) We g...
I want to manage the device about iPhone,ipad,and mobile-wifi in ITAM,but i don't know how to design the table and which class i should use or which clase i should extend,some advices pleasethank you Model Category(cmdb_model_category)⇒which Category...
Hi ,Greetings!!Emails are not receiving from outlook to service-now. All mails are going to Junk which is showing undeliverable .Please let me know the clear solutionThanks in Advance!
I'm hoping there's an easy solution to this but when we're creating knowledge articles and want to see how it will display in our /ESC portal we've found that we cannot rely on the "View article" link under Related Links when creating the article. Us...
How to compare the PRODUCTION instance and DEVELOPMENT Insatance?Also, how to know what fields/properties/applications/rules....etc anything are in sync in both instances or not? For example:1) If i have 1000 user records in PROD and 800 user record ...
Hi,I'm trying to open the operations view/execution details of a flow in my PDI, but it is not opening. I'm only able to view below provided screenshot.
Apache Log4j2 <=2.14.1 JNDI features used in configuration, log messages, and parameters do not protect against attacker controlled LDAP and other JNDI related endpoints. An attacker who can control log messages or log message parameters can execute ...
When I try to activate Domain Support Plugin, Activation is failing and my instance is moving to offline state. Can someone please help me on this??
Hi all, I have the following record producer built on the sys_data_source table. All the artifacts required to run an import in the script can be retrieved from the u_asset_wizard table (import set table name, transform map, and data source), all r...
Hello,We have a service catalog item where one of the fields is of the type HTML. When this catalog item is sent to an approver, they are unable to see this field in the 'Summary of Item being approved:' section of the approval record. Can you pleas...
All, Due to multiple reasons, i have many 'send-failed' emails which needs to be re-sent to the users. But i have multiple scenarios for the same. 1st Scenario: Inactive users email also will be will with the state as 'Send-failed' but we don't want ...
I have created a service catalog item.One variable is of type reference, pointing to a custom table.On that table there are 2 values I want to use to present a visible list of a 3rd column.Active = true (field on custom table = Active true or false)...
Dear Community.I have enabled AI Search on our dev(development platform) and test(testing platform). I did all the steps the AI Search Guide told me to do. After testing for some time, we realized, that the AI Search has no better search results than...
I have been trying to hide and visible the choices based on a location field in service Catalog it is working in instance level but not in Service Portal in ServiceNow. It is an ON Change client Script and UI type is All this client Script running ...
Hi , Visual task board when i activate the Defect and High Priority label and after close it get off again. Pic : 1 When i activate the Defect and High Priority label it Pic : 2After i close and open it seems like those 2 button are deactivated.
