Take input from the assignment group of a task in a flow

aditi__patil
Tera Expert

Hello, 

I want to take input from the assignment group of agent validation task.(yes/no or true/false) and based on that I want to create an if statement for further flow. 

Is it to be done by flow variables? If so please give very DETAILED answer with steps since I am new to ServiceNow.

aditi__patil_1-1740737635006.png

 

 

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Yes @aditi__patil 

 

You can use Get Catalog Variable to retrieve the catalog variable value and then pass it to another condition to proceed further.

 

https://www.servicenow.com/docs/bundle/yokohama-build-workflows/page/administer/flow-designer/refere...

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Dr. Atul G. - Learn N Grow Together
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I want to create a flow variable and take input from the assigned person for the particular task, no such catalog variable exists

HI @aditi__patil 

 

Did you check the links?

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@aditi__patil 

what's that input?

is that a Yes/No type variable?

You can check after the Task completion what's the value of that variable

Please use Get Catalog Variables flow action and then use IF logic

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader