Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Tell me about SSL/TLS server certificates

RyoyaFukuda
Tera Contributor

‎04-04-2023 07:13 PM

Hi all.
I am currently looking into SSL/TLS server certificates for ServiceNow.
Based on this, I would like to know the following

 

1. Is there a document that summarizes ServiceNow's SSL.
2. How the certificates are created.
3. How the communication will be affected when the certificate expires.

 

I would like to know if there are any useful documents.
I am doing my own research, but I would like your help.
Please advise.

Labels:
0 Helpfuls
  • 1,328 Views
2 REPLIES 2

MannBrenner
Kilo Contributor

‎07-15-2024 12:52 AM

ServiceNow provides detailed documentation on SSL/TLS server certificates in their ServiceNow Documentation. It covers how to create and manage SSL certificates and the effects of certificate expiration. To create certificates, you can use a Certificate Authority (CA) to generate and import them into ServiceNow. If a certificate expires, encrypted communication will fail, leading to potential downtime or security vulnerabilities. For comprehensive guidance, refer to the TLS and certificate management sections in the documentation.

ServiceNow Community
ServiceNow Community
docs.servicenow.com/
Join us from November 12-November 24th to get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent. https://devlink.sn/BuildWithBAYouTube
0 Helpfuls

Aishwaryaaa_
Kilo Sage
In response to LyraH

‎10-17-2025 02:46 AM

Hi @LyraH @MannBrenner @RyoyaFukuda , 
how to identify hard - coded SSL/TSL Certificates on our instance ?

Aishwarya Shelake
0 Helpfuls