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The Updates field on the Incident table

Jim J1
Tera Guru

What does the value of the ' Updates' field represent and when does it get updated?

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

It represents how many times the record was updated. It is stored in the field sys_mod_count.

It gets updated when an update operation is done to the record.

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2 REPLIES 2

Chuck Tomasi
Tera Patron

It represents how many times the record was updated. It is stored in the field sys_mod_count.

It gets updated when an update operation is done to the record.

Araum
Tera Contributor

Hi. Are there any actions that would change a record but would not affect the 'updated' date/time? Or will the updated log change for any/all updates/saves? Thanks.