This cloned descendant element is read-only, Click here to open editable first element (cmdb_ci.operational_status) in a new window.

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‎02-13-2018 02:24 AM
Hello,
My instance was upgraded to Kingstone and we are facing below issue.
This cloned descendant element is read-only, Click here to open editable first element (cmdb_ci.operational_status) in a new window.
I want to make this form editable, please help
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‎12-12-2018 03:59 PM
I fix this issue (in my case the Used For field, choice list was empty for extended tables) by editing the cmdb_ci_appl table through design form -> added the used_for field to the view and save it -> remove it back from the view and save it.
Once done it I was able to view the choice options in all extended tables.

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‎10-01-2018 03:58 AM
I have this issue as well. There seems to be no information about this in the Docs and I can't find any answer on how to work around this.
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‎10-02-2018 08:23 AM
Hi all ,
this happend to us as well. Once upon a time, we have modified the cmdb_ci_appl table and added custom fields and made them mandatory.
When Service Now decided to split all the Applications (tomcat, oracle and so in) in different tables, the cmdb_ci_appl table has been extened.
Now i have all the mandatory fields on these extended tables as well , which is causing the discovery to fail.
The only workaround i found so far is, to go to the parent table (in my case cmdb_ci_appl) and make an dictionary overwrite for the mandatory fields but i would hate to do that for 214 extended tables
Any suggestions very welcome
Frank
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‎11-28-2018 02:08 PM
We had the same issue. SteveM found a solution. It is an ACL that is explicit to the reference field.
For example:
Table A has a reference field to the core_company table.
Go to ACL and elevate your rights
Create an ACL for Table A (write and read) to the Company field.
Using an asterisk will not work.
The ACL should look like in the name:
u_table_a.company
That made the reference field in Table A - accessible and available to the users.
Hope this helps