Through ATF can we able to verify service Catalog variables with help text?
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03-18-2025 03:01 AM
Through ATF I need to test catalog path means where the catalog is present under which sub category and sub category and Description, header and catalog name, variable name with help text
New catalog item is created based on the story. so, i need to test each and every step which one is best manual or ATF
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03-18-2025 03:18 AM
There are some limitations with ATF.
you cannot test everything with ATF.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-18-2025 03:34 AM
Thank you for responding, I want to know What are the limitations and what we can't able to test through ATF
Please provide
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03-18-2025 03:47 AM
there is no such documentation which says what are ATF limitations.
We only know when we actually start building the test cases.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-18-2025 05:47 AM
Hi @prathina,
The nice capabilities with using an ATF is that you can build the test once and use it repeatedly for every patch and upgrade. The downside is that, if you're constantly making changes to the Catalog Item, you'll also need to constantly update the ATF Test so it matches those changes.
From what you've provided and my experience, I can say that you should be able to run through most of what you're looking for potentially without being able to check for Catalog, Category and SubCategory from the portal view.
I hope this helps!
Josh Pirozzi