Through order guide can we select the same Catalog item multiple times using different rule base ?

[udaykumar]

Through order guide can we select the same Catalog item multiple times using different rule base ?

Like example, HR Manager wants to submit user profile through order guide. Also he needs options to raise Similar profile for different users from the same order guide.

I mean from order guide, If I select 3 profiles, can we generate the same catalog item 3 times.

Additional Information :   Catalog item has large number of variables.

[udaykumar]

pradeepksharma

ctomasi

kalai

Any thoughts on having same catalog item multiple times in single Order guide.

[Daniel Billing]

you can only use 1 catalog item once per order guide.

as far as i know there are only 2 WO for this.

1. if you are working out of models, create multiple bundle items and call them in your order guide.

if only working with catalog items, copy your item, but don't make them visible on portal ("dummy catalog")

2. use a Bulk order item, but with the limitation the all profiles get the same content

[Hakan _a_layan]

To add a catalog item that is not added to the order guide via a rule base, write the following code in the script field on order guide:

guide.add(“<sys_id_of_cat_item>")

it worked for me 🙂

[mihirr]

Unfortunately this is tool limitation for order guides, you cannot use the same catalog item multiple times.       

1.  What you can do is create multiple copy of catalog items (item_1, item_2, item_3) as per the requirement but keep the name unique. You don't need to show other copy of items on order guide.
2.  Introduce a variable checkbox 'number' with choices 1,2,3,etc. defining the count of how many items to order.
3.  Create 'Rule base' such that,

• To order 1 item> item is true, 1 is true & selected item is item.
• To order 2 item> item is true, 2 is true & selected item is item_1(Create a catalog client script that marks choice 1 in number as true).
• Similiar for 3 item> make number 1 and 2 checkbox true using client script.

Mark Helpful if it worked!

Regards,

Mihir Rathod

[scn698]

Hi Mihirr,

Can you please elaborate your response with small example with screen shots.