Translate current state of Flow-Stage in Service Portal?
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04-26-2020 11:19 AM
Hey everyone,
I want to localize the status of the stages displayed in the Service Portal when I'm using the Flow Designer and I can't seem to find the right spot. Enabling Localization Debugging doesn't really help since the value inside the parenthisis seems to come from the widget itself.
Here's a screenshot showing what I'm trying to translate:
Can somebody point me into the right direction?
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Flow Designer
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Service Portal
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01-28-2021 04:11 AM
I would like to bring this question up again since I ran into the same problem.
Has anyone got an answer to this yet?
Where is this text string hidden? I'm not able to find it in any of the translation tables. And, it has nothing to do with the widget as there is no translation in the Backend too.
I have a German customer who insists on a German translation :(...
It seems that ServiceNow has not translated all Flow related text strings as they did for Workflows.
Any help would be appreciated.
Thanks in advance
Mike
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01-28-2021 04:17 AM
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01-28-2021 04:21 AM
You will get majority of translations in these tables so search with exact value in Key and language short
code you might find the record you are looking translation for
Messages table
Translated Text table
Translated Field/Name table
Field label
Choice
Mark my ANSWER as CORRECT and HELPFUL if it helps
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03-15-2023 07:45 AM
If anyone is still looking for an answer to this, you can translate the states of each stage in Flow Designer.
Steps:
1. Open Flow Designer
2. Open the flow attached to the affected request
3. Click on the '...' contextual menu located at the top right corner of the current flow
4. Click on Flow stages
5. Open the stage for which you would like to translate the state (Click on the dropdown arrow 'Toggle stage states')
6. Enter the custom translated name in the field 'Customized State label'
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03-21-2023 08:45 AM
Hi @EdN1 , thanks for the tip, but what if I want to have the stages translated into 10 different languages? It won't work with the customized state label right?