Translate current state of Flow-Stage in Service Portal?

C_K_1
Tera Contributor

Hey everyone, 

I want to localize the status of the stages displayed in the Service Portal when I'm using the Flow Designer and I can't seem to find the right spot. Enabling Localization Debugging doesn't really help since the value inside the parenthisis seems to come from the widget itself. 

Here's a screenshot showing what I'm trying to translate: 

find_real_file.png

 

Can somebody point me into the right direction? 

10 REPLIES 10

Mike170
Kilo Contributor

I would like to bring this question up again since I ran into the same problem.
Has anyone got an answer to this yet? 

Where is this text string hidden? I'm not able to find it in any of the translation tables. And, it has nothing to do with the widget as there is no translation in the Backend too.


I have a German customer who insists on a German translation :(...


It seems that ServiceNow has not translated all Flow related text strings as they did for Workflows.

Any help would be appreciated.

Thanks in advance

Mike

Mike170
Kilo Contributor

I just found this and I guess that the stage status text is connected to this
find_real_file.png

JerryJ071847183
Tera Sage

You will get  majority of translations in these tables so search with exact value in Key and language short

code you might find the record you are looking translation for

Messages table

Translated Text table

Translated Field/Name table

Field label 

Choice

 

Mark my ANSWER as CORRECT and HELPFUL if it helps

EdN1
Tera Contributor

If anyone is still looking for an answer to this, you can translate the states of each stage in Flow Designer. 

Steps:
1. Open Flow Designer

2. Open the flow attached to the affected request
3. Click on the '...' contextual menu located at the top right corner of the current flow 

4. Click on Flow stages
5. Open the stage for which you would like to translate the state (Click on the dropdown arrow 'Toggle stage states')

6. Enter the custom translated name in the field 'Customized State label'

Hi @EdN1 , thanks for the tip, but what if I want to have the stages translated into 10 different languages? It won't work with the customized state label right?